Support

We're a small team, but we read every message. Here's what we can help with, and how to reach us.

Common help topics

How to register, confirm your email, verify your phone, and pay for your license.

Step-by-step instructions for Android, iPhone, and computers.

Forgot your password, lost your phone, or can’t receive the SMS code? We can help.

Within 7 days of paying, ask from Settings in the app, or from your account page here. We reply within 2 business days.

What you pay, how the refund window works, and what happens to your account after a refund.

Inviting another store owner, when your reward arrives, and getting your earnings by GCash, Maya or bank.

Adding customers, logging utang, recording payments, keeping your stock list, and reading your reports.

What we store about the people you track, and how to correct or remove a record.

Also worth checking: our FAQ answers the questions we hear most often.

Email us and tell us what's happening. Include the email you registered with if it's about your account, so we can look it up quickly.

We usually reply within 1 to 2 business days.